From the General Manager and CEO
MTA Has a New Look and Location
The Macon-Bibb County Transit Authority administrative office has relocated to the Historical Terminal Station, which was built in 1916 and was the heart of transportation in Mid-Georgia until the late 1960’s. MTA is proud to announce that we have a new look, and we are on the move to a new day in transportation. Fresh paint, new carpet, new furniture and computers are just a few of the things that have MTA staff eager and ready, more than ever, to get down to business.
Relocation of the Transit Authority had been planned for sometime. During the spring of 2007, the CVB (Convention and Visitors Bureau) moved from Terminal Station to their new location, at 450 Martin Luther King Drive. This opened the door for the Authority to utilize the empty space.
Outgoing Mayor C. Jack Ellis, the City of Macon and Bibb County, helped to make the Authority’s relocation a reality in December 2007. With months of intense planning and proper funding from the city and county, all parties came to terms. Current Mayor Robert Reichert has continued this support and pledged his support for public transit.
During our relocation, Central Services carefully supervised all of the renovations and installations, and saw that the Historical building was not altered or damaged.
Mr. Tom Tourand, Director of MIS (Management Information Systems) also played a role in the relocation. Mr. Tourand and his staff coordinated installation of MTA phone systems and computers, which has greatly increased efficiency and productivity. With new technology, MTA will be able to give the citizens of Macon and Bibb County better transit service.
The Terminal Station is a key transfer point for our customers. By relocating, MTA can provide one-on-one customer service and close the gap between the Customer and MTA staff. Before MTA moved, our customers would have to go back and forth from the old location to Terminal Station to purchase swipe cards, get schedules, ask for information, or speak to a supervisor. Handicap customers had no access to the old facility. With MTA administrative and supervisory offices being located together, our customers can conveniently enjoy a one-stop shop for all their transportation needs.
We are very excited about the opportunities to improve our service and to improve transportation for the citizens of Macon and Bibb County.
- Carl L. Jackson